Appointments

Through the form on this page, you can send us a picture (or multiple pictures) of the tattoo you want to remove. It would be helpful if you placed a ruler next to the tattoo when taking pictures so that we can gauge its size, as it’s an essential factor in determining the price and treatment time. In the ‘notes’ field, please tell us how old the tattoo is. There must be a minimum of 6 months between the last tattooing session and the first possible laser treatment. The intervals between individual laser treatments must be at least 2 months to allow the skin to regenerate deeply.

If we can’t accurately assess the potential effectiveness of laser removal from the sent pictures, it’s necessary to schedule an in-salon consultation appointment for us to see the tattoo/skin in person. If you have an old tattoo that you want to cover with a new one, and you’d like to lighten it with laser rather than completely remove it, please mention this from the start so that we can involve our tattoo artists in the arrangement.

An appointment for laser tattoo removal is reserved by leaving a deposit (either in person at the salon, by bank transfer, or via PayPal). The down payment is 30% of the total treatment cost, and it must be made (or transferred) within two business days of arranging the appointment, regardless of how far in advance you’ve booked the appointment. It often happens that a client books an appointment several weeks in advance and forgets to make the down payment. In such cases, we delete the appointment as we haven’t received the payment, which leads to issues. Appointments not confirmed with a deposit on time are automatically deleted without notifying the client, as it’s assumed they’ve canceled the appointment.

The deposit serves to cover business costs in case a client doesn’t show up for the scheduled appointment without prior notice. If something comes up, and you can’t make it to the scheduled appointment, please notify us by phone (at least two business days before the appointment) on +385916286787 or +38514854420. Otherwise, you forfeit the right to a refund of the down payment. When making the final payment, the price is reduced by the amount of the deposit.

If you happen to be running late for the scheduled appointment, please make sure to inform us. If we deem that your lateness would disrupt the schedules of clients scheduled after you, we won’t be able to accommodate you, and you will lose the right to a deposit refund.

This depends on the length of your appointment and the duration of your lateness. For example, if the tattoo removal appointment is for 1 hour, you must not be more than 15 minutes late with prior phone notice being mandatory.